WS14: Systemic Methodologies and Tools to navigate complexity in Project Management

Workshop Abstract

Complexity is the characteristic of systems or situations that prevents the observer from predicting their behaviour or evolution while fully understanding the properties and behaviour of all individual elements and the relations among them. Another expression is that the system is greater than the sum of its parts. The cause of complexity is the ability of the individual system components (people or subsystems) to evaluate situations and make decisions. Complexity nowadays is a characteristic of every aspect of human organizations and entrepreneurship. As expected, it also appears in Project Management, and it is considered one of the most severe factors in not meeting the project’s success criteria. Systemic approaches deal with organized social or business systems in which complexity is an inherent property. Thus, Systems Thinking is a valuable means for (project) managers to address complexity issues. Systems Thinking is of particular importance in the latest (7th) version of PMBOK to “recognize, evaluate and respond to the dynamic circumstances within and surrounding the project”. While there is no cookbook approach to deal with complexity issues in any domain, the systems approach and specific systemic methodologies can contribute to a project manager’s effort to navigate complexity in the whole system that delivers value through a project.

Mr Theofanis Giotis

MSc, PhD c., CSAP PMP, PMI-ACP, PMI-PBA, CSM/CSP, MCT, P2P
CEO of 12PM Consulting, Leader of Scrum Alliance Greece
Past President of PMI GREECE (2004-2014), Vice President of PMI GREECE (2017-2020)

Theofanis Giotis has been managing projects in the EMEA region since 1987. He is a senior project manager, international speaker, coach, instructor, consultant, author, trainer and entrepreneur. He is CEO of ITEC-CONSULTING (12PM Consulting) since 1988, past president of the PMI Greece Chapter (2004-2014) and BoD member of the PMI Greece Chapter (2017-2020). He is teaching project, programme and portfolio management at the postgraduate level at four Universities.

Ms Kiriaki Papaioannou

Product Safety & sustainability, Mine and Metallurgical Engineer NTUA, Msc
SustChem Consulting

Kiriaki Papaioannou is a Mine and Metallurgical Engineer (NTUA) and holds a Master’s in Project Management and Product Development from the University of Piraeus. She is a regulatory expert in SustChem Consulting S.A., working in product safety and sustainability projects.

Mr Panagiotis Papaioannou

Systems Analyst
University of Piraeus, CSAP, HSSS, Greece.

Panagiotis Papaioannou holds a Bachelorʼs Degree in Physics and a Master’s in Information Systems. He is also a Certified Systemic Analyst Professional (CSAP) specialized in Project Management. Since 2012 he is a PhD Candidate at the University of Piraeus, Department of Informatics. Panagiotis has a profound professional experience in the field of Software Engineering & Development. Since 1994, he serves as an Analyst Programmer and IT Liaison at EYDAP SA (Athens Water Supply and Sewerage Company), currently in the Education Department. He is an active member of the Hellenic Society for Systemic Studies (HSSS).